Privacy Policy – Haydon Farm Partnership

Last updated: 09/10/2025

Haydon Farm Partnership (“we”, “our”, “us”) respects your privacy. This policy explains how we collect, use and protect your personal data when you use our website www.haydonfarm.co.uk, purchase produce, or sign up for our events and newsletters.

1. Who we are

We are the data controller of your personal information.

  • Business name: Haydon Farm Partnership

  • Contact email: info@haydonfarm.co.uk

2. What data we collect

We may collect and process the following personal data when you use our website:

  • Name

  • Email address

  • Phone number

  • Delivery/billing address

  • Order details

  • Communication preferences

We do not directly collect or store payment card details. Payments are securely processed by Stripe.

3. How we collect your data

We collect personal data when you:

  • Place an order through our website

  • Sign up for our mailing list or events

  • Contact us via forms or email

  • Use our website (via essential cookies required for site functionality)

4. How we use your data

We use your data to:

  • Process and deliver your orders (legal basis: performance of a contract)

  • Send newsletters and updates when you have opted in (legal basis: consent)

  • Let you know about farm events and services (legal basis: legitimate interests)

  • Respond to your enquiries (legal basis: legitimate interests)

We do not use your data for analytics or advertising tracking.

5. Sharing your data

We only share your data when necessary, including with:

  • Stripe (payment processing)

  • Our website host (Squarespace)

  • Email/mailing list providers (for newsletters and updates)

  • Delivery services (if required to fulfil an order)

We do not sell your data.

6. International transfers

Our website is hosted by Squarespace, which may store data on servers outside the UK. Where data is transferred outside the UK, it is protected by safeguards such as Standard Contractual Clauses approved under UK data protection law.

7. Data retention

We only keep your data for as long as necessary:

  • Order and payment records: 6 years (for tax/legal requirements)

  • Mailing list: until you unsubscribe or withdraw consent

  • General enquiries: up to 2 years

8. Cookies

We only use cookies that are essential for the functionality of the website (e.g., remembering your shopping cart). We do not use cookies for advertising or analytics.

9. Children’s data

Our website and services are not directed to children under 13, and we do not knowingly collect personal data from them.

10. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where legally possible)

  • Withdraw consent (for newsletters or marketing)

  • Object to certain processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@haydonfarm.co.uk.

11. Updates to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date.